At first I was in love with the Nest thermostats that I installed in my home. Despite being a little difficult to install (the small form factor often does not cover up the space from the old thermostat), I thought it was easy to set and loved the ability to control over the internet. These thermostats are used in a home in the desert that is often empty. As a result, they are often set in the Away mode. For some reason, you cannot set the maximum temperature above 90 degrees which still results in a lot of use in 115 weather. The old thermostats had a maximum setting of 92 degrees. I emailed Nest to ask if there was a way around this. Despite promising a response in 24 hours, I never heard back. When I called a month later to ask the same question, they said that my initial email was listed as spam which is why they never responded. Whatever. When I asked the technician the same question, he said that the setting was made by the engineers and could not be changed. I asked him if there was a reason for the setting and his response was "that is what the engineers decided, just like the colors of the display." I asked him if they could pass on the issue to the engineers to see if they could modify the setting, he read me a prepared statemend drafted by their lawyers about unsolicited ideas and told me that he would not pass on my question to the engineers. While this may seem like a minor issue, it is disturbing to me since it shows me that the company is unwilling to listen to or respond to any customer feedback. While they tout the fact that the product will continue to get better and better as they upgrade software and add new features, how can they do this without listening to the comments from customers? Message to Nest: If your lawyers are controlling how you interact with customers, you have a problem. Lame.

Quite thick for trying to gently apply to soft under-eye skin but adding a drop or two of water helps. I won't be reordering this product.

The previous owner of our 2-year old house recommended Bona for our hardwood floors. I had never heard of this brand until she told me about it. In my old house I had always used the types of wood floor cleaners you get in grocery stores, such as Murphy's Oil, Orange Glo, etc. I always had to use a lot of elbow grease to get the stubborn dirt up using these products, and the finish ended up looking a little dull, too. If you've ever had a big dog, you'll know that dog drool is one of the hardest things to get off a surface. Bona is probably the best cleaner I've used so far for hardwoods and getting the spots of dried dog drool off that I missed when they were wet! It won't dull your floors and really does get the ground in dirt out with less toil. I use the spray bottle as well.

BUYER BEWARE! I have sensitive skin and was looking for moisturizers with good customer ratings and purchased this one. A few days into using, my skin became red, irritated and itchy. 5 months later, my skin is still not back to normal. I have had to get prescription steroids from my doctor to get my face back under control. The burning, stinging reaction happens almost immediately. If you have sensitive skin, do not buy this.

You think they have topped everything but once you read this volume you can't wait until they top this volume all of the ghostbuster volumes are amazing defiantly worth buying!