Installation was fairly simple and the initial account download went fine. However,the next account update would not import three items listed on the bank site for the 15th. The next day it down loaded only the 16th and still skipped the 15th's items. An email to customer support yielded a response from someone whose first language is definitely not English. The response danced all around but did not provide any help in getting the items of the 15th imported. The obvious next item on MY list was to uninstall quicken and remove the default file folder, which went fine and I reinstalled the software. So far, in 8 days it is downloading what my bank shows, but if I can not completely trust the download then I might just as well go back to using my excel spreadsheet which has worked without any flaws for three years, it just requires that I work on two displays to do manual updates. I have never had a positive experience with off shore customer service, so next time quicken goofs-up, it is GONE!

Microsoft is strongly moving away from selling software that can be used with just a license key. Be warned, 2013 requires you to signup for a Microsoft account and associate the license key with that account before you can actually start getting anything for your money. Doesn't sound so bad? It is, I've spent over 20 hours over the past few months working with clients trying to get Office Home and Business 2013 simply activated. The MS website is a merry go round, it keeps taking your in an endless loop of uselessness. We've created new accounts, we've used existing and it's always a nightmare trying to get the license key to associate with an account. This whole business of even needing an account on a webpage to use software on your PC is junk. I know MS wants everyone to use the Cloud versions in the future and are trying to use 2013 as a stepping stone to get people to signup for accounts so it's easier to sell them Office 365.

REALLY FAST SHIPPING, EXACTLY AS STATED, WOULD DEFINITELY BUY AGAIN FROM THIS SELLER. SMOOTH TRANSACTION, HAPPY CUSTOMER. BRAND NEW AS DESCRIBED.

Amazon was great. The notebook arrived when they said it would, with no apparent damage. The notebook fired right up and, after getting rid of all the adware and unwanted programs, works as it should. Be aware that the memory cannot be upgraded as it is soldered into the motherboard. I should have researched this more thoroughly. Other than that I am satisfied with my new pc.