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Country: 22.214.171.124, Europe, DE
City: 8.6833 Hesse, Germany
Although I really like the chair and had ordered additional accessories, I am greatly disappointed with customer service. I had ordered in addition to the chair a DVD, the Pulley, and the Exercise Cycle. I received everything within 5 days except the cycle. I called FEDEX with the track number and was told it had been returned to the warehouse because of "too many shipping labels". I was told to call VQA. I did. Customer service took the information and said they would get immediately back with me. They did not. I called the next day and got an answering machine and left a message. I was called back the third day and was told as soon as they could verify with the warehouse that FEDEX had shipped them back the cycle they would ship me another cycle and would call me. It is now 6 days later and I have not been called or emailed. I called customer service and got a voice mail stating the phone number was "not available at this time". I paid attention to the time zone differences. Because of this poor service I would never buy a product from this company again. The products are great. The service was not.
I bought this with some fear as every review at the time said they received it for free or with a discount. I didn't receive any discount or free item and took a chance since the descriptions seemed to indicate it was the case to fit my needs. I must say I really like this case. Between the material and the perfect fitting pencil holder, I am strongly recommending the same case for my daughter's iPad Pro.
Price is good, Shipping was good, product, OK not great. So far we've ordered 9 of these Generators in total. Three of these the first time, back in the beginning of last year 2012, but two of them were stolen, so it would be pretty difficult to do a fair comparison on the first batch. So I order a second batch of Generators, three more. We use these little guys on are Tractor Trailer Trucks, two at a time one will run continuously while the other is there for a back-up. We only use Synthetic Oil 10/30, in in these small engines, you should only use this type of oil, and nothing else. Cost is a bit pricy, but very well worth it.
McAfee has been my security choice for years. However last year (2013) and now this year it has been difficult to install on my system running XP. Actually caused a crash. Tells me I need updates that I can't get and takes a long time to do this. Ended up putting the free Windows Essentials on two systems. I will try the McAfee on the third, but fell I'l have the same results.