Once I FINALLY got the product to work, I was generally underwhelmed by the overall product - sound is OK but not great. The earbuds do not remain stable on your ears with any real movement - wire pulls them out of place, the location of the buttons is awkward and documentation is terrible!!!!

I haven't even started using my 2011 version yet and am already disappointed. I am soooo sorry I uninstalled my 2010 version. (It is not advisable to have two versions on your computer.) I have been using this software since 2007 and have been happy with the upgrade versions until this one. I cannot preview my saved projects as in the past. All this program allows is to look at a bunch of Hallmark icons and file titles in a MSwindows pane. The previous version showed the card in special preview pane and I could scroll through them seeing all the fronts. This was very important to me, especially since it allows you to bring up saved cards no longer available in the current version. I have over 800 projects saved and like to go back and make sure I don't send the same card twice and sometimes pull up a special saved card or envelope to send someone else. It's impossible to find anything now.